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3DS - An error has occurred! Press and hold the power button.

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 Posted 11/08/2011 12:37:21
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Last Login: 11/08/2011 12:34:39
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Hey guys,

Just got my r4 3ds card and tried to set it up. I have followed the instructions perfectly but keep getting the above message every time i try to load the finding nemo icon.

Any ideas?

Thanks
theador 

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Post #2533
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 Posted 11/08/2011 12:46:06
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It sounds as though the software currently installed on your console is of a later version to the one the R4i 3DS was intended.  Nintendo recently updated to the v1.4.3 software and blocked these cards.  Please confirm what your console is running on?  The good news is that some manufacturers have produced a fix to work around this.  Please let me know the manufacturer of your card (URL) and I will look into this and give you the best possible advice.

Many Thanks

R4DSCards Tech

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Always ensure you have the latest and correct software for your DS cards - this fixes 99% of problems with R4 and R4i cards

(Please don't private message us with questions about how to use your R4 and R4i DS cards - post on the forum so that our help can be seen and used by others with the same problem)
Post #2534
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 Posted 13/08/2011 19:22:23
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I am having this exact same problem described exactly the same as my 3DS, my manufacturer is R4I-SDHC at the URL of www.r4i-sdhc.com
Post #2538
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 Posted 15/08/2011 10:12:21
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Thats great news.  Please visit the manufacturers website and download the latest kernel v1.43b.  R4iShopper have a great set up guide for this - 

http://www.r4ishopper.com/blog/116/R4i-3DS-R4i-v141-or-v142-ALL-support-NEW-v143-/

Please follow this and you should be up and running in no time!

Many Thanks

R4DSCards Tech

********************************************************************

Always ensure you have the latest and correct software for your DS cards - this fixes 99% of problems with R4 and R4i cards

(Please don't private message us with questions about how to use your R4 and R4i DS cards - post on the forum so that our help can be seen and used by others with the same problem)
Post #2545
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 Posted 15/08/2011 18:06:11
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I have today upgraded my DSi XL to Ver 1.4.3E, I received my R4 3DS card today from http://www.r4-r4.co.uk and followed the instructions carefully, downloading the latest software by logging into my account etc.

When I insert the card in the DSi XL and switch it on and click on the Dsiney/Pixar Finding Nemo Escape to the Big Blue THQ is the following message;

An error has occured
Press and hold the POWER
Button to turn the system off.
Please refer to the Nintendo DSi
Operaions Manual for details.

Regards
Post #2549
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 Posted 16/08/2011 10:35:49
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Last Login: 24/01/2012 08:12:55
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It sounds as though your console has a software version later than the R4i was intended.  Please can you confirm the number in the yellow star on the front of your R4i?  If this is an earlier version, for eg. v1.4.1 then your card will require "flashing" to make it compatible with the v1.4.3 software.

We have checked r4-r4.co.uk and they have a guide to help you through this - 

http://www.r4-r4.co.uk/blog/117/NEW-Kernel-release-R4i-3DS-R4i-v141-or-v142-ALL-support-v143-Software-/

Please let me know how you get on or if you require further advice.

Many Thanks

R4DSCards Tech

********************************************************************

Always ensure you have the latest and correct software for your DS cards - this fixes 99% of problems with R4 and R4i cards

(Please don't private message us with questions about how to use your R4 and R4i DS cards - post on the forum so that our help can be seen and used by others with the same problem)
Post #2552
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 Posted 16/08/2011 11:22:55
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Hi Thanks for the reply

This is the card that I have purchased

http://www.r4-r4.co.uk/1158/R4/3DS-Card/

It doesn't have a yellow star on the front.

I follow all the instructions.

If using a DSi or DSi XL please select the DS card icon to enter your R4i home screen.
When I do this I get the following message so never get to the R4i home screen.

An error has occured
Press and hold the POWER
Button to turn the system off.
Please refer to the Nintendo DSi
Operaions Manual for details.
Post #2553
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 Posted 16/08/2011 12:00:56
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Last Login: 24/01/2012 08:12:55
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As you have the R4i 3DS you wont have the yellow star this is correct.  I can confirm that this update will work for your card though but you need to perform the update on an earlier console.  This cannot be performed on your console with the v1.4.3 software installed.  It needs to be done on a DSi or DSi XL running on v1.4.1 or earlier...not v1.4.2 or v1.4.3.  ANY standard DS or DSlite will work fine.

Please confirm you have tried this?

Many Thanks

R4DSCards Tech

********************************************************************

Always ensure you have the latest and correct software for your DS cards - this fixes 99% of problems with R4 and R4i cards

(Please don't private message us with questions about how to use your R4 and R4i DS cards - post on the forum so that our help can be seen and used by others with the same problem)
Post #2554
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 Posted 16/08/2011 12:52:55
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I have not tried this, I will try to get my hands on a console running an earlier version of the OS and try it on that.

Thank you for your help.
Post #2556
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 Posted 17/08/2011 00:19:08
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Last Login: 17/08/2011 07:58:57
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I performed the update on an earlier console.  I did it on a  DS running on v1.4.1 or earlier.. The card now is recognised and boots up on my dsi XL and the wretched error message no longer appears.

Thank you for all your help, fantastic.
Post #2561
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